International Order - Return Policy

Return Window

• All return requests must be submitted within 14 days of delivery (based on the carrier’s delivery confirmation date).

Eligibility

• Items must be unused, in their original condition, and in the original packaging to qualify for a return.
• A receipt or proof of purchase is required.

Non‑Returnable Items

• Gift cards
• Digital products

Return Shipping

• Customers are responsible for the cost of return shipping.
• Original shipping fees are non‑refundable.
• All return shipments must include a valid tracking number from the carrier.

Processing Returns

• Returns will be processed only after the item is received and verified against the delivery proof.
• Once inspected, you will receive an email notification regarding the status of your return.
• If approved, your refund will be issued to your original payment method.

Refund Timeline

• Refunds are typically processed within 5–10 business days after approval, depending on your payment provider.